Reviews for Arthur's Sunoco
70 River Street, Dorchester Lower Mills, MA 02126

Average Customer Ratings (total 9 reviews)
Rate your overall experience 4.8/5.0
Was the service performed to your satisfaction? 5.0/5.0
Was the service completed when promised? 4.8/5.0
Was the service estimate adhered to? 4.9/5.0
Did the shop explain the service needed in a courteous manner? 4.9/5.0
Would you recommend this shop to a friend? 9 out of 9 (100%) have said YES


Individual Reviews

           

Submitted: May 2008
Gender: Female
Age: Between 30-50
Has visited shop: Between 2-5 times
How found shop: Near home or work

           
Review by Anonymous          
Rate your overall experience     4/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Good, honest shop."
I've used this shop before for repairs. They are always nice and do the work fairly quickly. I've had major work so it was expensive for me but other shops would have charged me the same. I was able to get a small AAA discount so that helped a little. They called a while after to check if everything was ok.

 

           

Submitted: May 2008
Gender: Female
Age: Less than 30
Has visited shop: First visit
How found shop: none of the above

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Very Impressed"
I was wary of this shop because we weren't from the area and didn't know anything about it other than it was the closest place to where we broke down. I was thoroughly impressed with the professional service I got for a good price. I often feel like I'm being taken advantage of at auto repair shops, but never felt that way here. I was impressed that the owner cared enough to call me to come back so he could remove a sticker that had been left on a pipe. He said he cared too much about his reputation to not fix something. I may even drive all the way back for future repairs/service.

 

           

Submitted: May 2008
Gender: Male
Age: Between 30-50
Has visited shop: Between 2-5 times
How found shop: Near home or work

           
Review by Rocky          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest and personable"
Honesty and courtesy sum up this shop. Have not had to follow up with any problems after work performed. Tom is direct and makes no bones if work will cost more than you would like, but you not be hit with a last minute surprise on the bill. Is willing to accommodate you for drop off and pick up.

 

           

Submitted: May 2008
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by gbi          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"BEST IN DORCHESTER, FAIR PRICES AND FRIENDLY!"
I have been using Arthur's sunoco since I was 21 years old, and am now 41 need I say more!

 

           

Submitted: May 2008
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Tracy          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great Shop!"
I love Arthur's Sunoco most of all because they will tell me if I don't need to do something yet (ie; if my brakes are still good for another 2,000 miles or my tires don't need rotating yet) instead of just doing it for the money! They will try to save me money every time I bring my car to them. They know all of their customers by name & are a very friendly bunch. If I ever get another job away from them I'll miss them very much! A good, honest mechanic is a precious thing!

 

           

Submitted: May 2008
Gender: Female
Age: Between 30-50
Has visited shop: Between 2-5 times
How found shop: Referred by friend or family

           
Review by Anonymous          
Rate your overall experience     4/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     4/5
Did the shop explain the service needed in a courteous manner?     4/5
Would you recommend this shop to a friend?   YES



 

           

Submitted: May 2008
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by paul kidwell          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES



 

           

Submitted: May 2008
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES



 

           

Submitted: May 2008
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Daisy          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest Mechanics"