Reviews for Ashland Service
22c Nickerson Road, Ashland, MA 01721

Average Customer Ratings (total 14 reviews)
Rate your overall experience 4.9/5.0
Was the service performed to your satisfaction? 4.9/5.0
Was the service completed when promised? 4.8/5.0
Was the service estimate adhered to? 4.9/5.0
Did the shop explain the service needed in a courteous manner? 5.0/5.0
Would you recommend this shop to a friend? 14 out of 14 (100%) have said YES


Individual Reviews

           

Submitted: Apr 2009
Gender: Male
Age: Between 50-70
Has visited shop: First visit
How found shop: Referred by friend or family

           
Review by Bill          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

You can tell a lot about a service business, by how they perform when under stress (by things like supplier failures, or schedule glitches, or being short-handed). Ashland Service Center did a great job; I couldn't have asked for more!

 

           

Submitted: Mar 2009
Gender: Female
Age: Less than 30
Has visited shop: First visit
How found shop: Referred by friend or family

           
Review by suzie          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"honest mechanics"
I usually hate taking my car to the mechanic because I think they are dishonest especially when they see a woman, but my experience with Bob was totally different. He was honest and corteous

 

           

Submitted: Mar 2009
How found shop: none of the above

           
Review by Ed_Jim          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Bob gets it fixed right the first time."
Work gets on right the first time. I have been using Ashland Service for six years and have no complaints. They have a free loaner car.

 

           

Submitted: Mar 2009
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     4/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES


           

Submitted: Oct 2008
Gender: Male
Age: Between 50-70
Has visited shop: Between 2-5 times
How found shop: Referred by friend or family

           
Review by KC          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Fast, friendly, affordable, straight shooter"
YES!!! ASC has serviced both our vans, keeping one on the road at more 160,000 miles, and the other more than 170,000 miles. 5 kids, 2 adults, four jobs and no school buses, we RELY on Bob Gooch and his mechanics to make our days smooth. He solved some real buggaboos with these old cars where others could not do so, and gave us a very affordable bill compared to prior shops we used. My family HIGHLY recommends this honest and competent facility for general maintenance and tough problems that come up with our vehicles. 2 cars, one stop shop, happy family.

 

           

Submitted: Oct 2008
Gender: Male
Age: Between 50-70
Has visited shop: First visit
How found shop: yourpreciouscar.com

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES


           

Submitted: Oct 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Skippy          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES


           

Submitted: Aug 2008
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Marti          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Loyal customer for 9 years!"
First heard of Ashland Service thru a former co-worker and have been a loyal customer ever since. They've serviced all three of our Toyotas, as well as a Buick Century, so we know they are knowledgable in both imports and American cars. Always super friendly and pleasant and they ALWAYS call BEFORE they do any kind of work to let you know what you will be looking at in terms of time and money. Great place!

 

           

Submitted: Aug 2008
Gender: Female
Age: Between 30-50
Has visited shop: Between 2-5 times
How found shop: Referred by friend or family

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

Ashland Service goes above and beyond to make sure the job gets done right and in a timely manner.

 

           

Submitted: Aug 2008
Gender: Male
Age: Over 70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Briden          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great diagnostics, capable mechanics, competitive prices"

           

Submitted: Jul 2008
Gender: Male
Age: Over 70
Has visited shop: Between 2-5 times
How found shop: Near home or work

           
Review by deacon          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great Shop"
Good prices and very good service & honest

 

           

Submitted: Jul 2008
How found shop: Near home or work

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES


           

Submitted: Jul 2008
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"great shop"

           

Submitted: Jul 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Anonymous          
Rate your overall experience     4/5
Was the service performed to your satisfaction?     4/5
Was the service completed when promised?     3/5
Was the service estimate adhered to?     4/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES