Reviews for Patriot Automotive
140 Great Road, Acton, MA 01720

Average Customer Ratings (total 7 reviews)
Rate your overall experience 5.0/5.0
Was the service performed to your satisfaction? 5.0/5.0
Was the service completed when promised? 4.7/5.0
Was the service estimate adhered to? 5.0/5.0
Did the shop explain the service needed in a courteous manner? 5.0/5.0
Would you recommend this shop to a friend? 7 out of 7 (100%) have said YES


Individual Reviews

           

Submitted: Mar 2009
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Stow12          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Good deal-great service"
We've been using Patriot for at least 3 years for all of our cars--Steve is always straight with us, gives us "on the money" estimates and nearly always is done when he said he would be (and a good reason if not). We have never felt he was in any way charging more or doing more than necessary--we spent a lot of time trying other mechanics that were a little closer to home but have decided the extra few miles is worth it. I recommend him to everyone.

 
           

Submitted: Feb 2009
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Honda Lover          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest mechanic"

           

Submitted: Sep 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by tim          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest and Skillful Owner"
I have the confidence at Patriot Automotive that my car problems will be correctly diagnosed and that the work will be expertly done.

 
           

Submitted: Sep 2008
Gender: Male
Age: Between 50-70
Has visited shop: Between 2-5 times
How found shop: none of the above

           
Review by Red          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest Mechanic / Good Prices"

           

Submitted: Aug 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Satisfied Customer          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Knowledgeable and Honest Mechanics"
Patriot Automotive offers auto service by mechanics who have seasoned experience repairing many brands of vehicles. Mechanics are able to quickly pare down possibilities for auto problems using their repair experience and then use diagnostic equipment to assist repairs. This is in contrast to shops that rely on diagnostic equipment because of inexperienced mechanics resulting in useless and expensive diagnostics. Repairs are explained and estimated prior to work performed. Repair bills are reasonable and itemized. Most importantly Patriot Automotive mechanics do not view customers as a source of billing. They work to solve the customers auto problems.

 
           

Submitted: Jul 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by ChrisO          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great shop"
I take all of my family's cars to Steve, and we've always been happy with the work and the service. He's very good about explaining what he's going to do, and will tell you if you don't need something, or shouldn't put the money into a repair. I currently have a new car under warranty, but I still take it to Steve for the required checkups.

 
           

Submitted: Jul 2008
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by millsy          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Super Techs"
Patroit -Auto will repair what the other guys cant!!! I bring all of my automotive work there,you should to!